Aquarion Water Company Proposed Rate Increase Information

Aquarion Water Company has filed an application with the Connecticut Public Utilities Regulatory Authority (PURA) for new water rates that are expected to become effective in March 2023.  The average impact to customers in our region would be a 27.8% increase, using an inclining rate structure for single-family, residential customers. This tiered approach would result in smaller increases for efficient/average use customers whereas inefficient/high use customers would see a larger increase. Aquarion has also proposed the expansion of their customer assistance program, offering a 15% bill discount for eligible, low-income customers.

Aquarion is also is seeking approval of a 3-year rate plan. Increases for the second and third years are estimated at 6.0% and 3.7%, in addition to the 27.8% increase. These proposed rate increases will be subject to review and approval by PURA in separate proceedings.

For additional information regarding Aquarion’s current and proposed rates, please contact Aquarion at (800) 732-9678.

Customers may provide written comments on this proposal to PURA at Ten Franklin Square, New Britain, CT 06051, or by sending an e-mail to PURA.ExecutiveSecretary@ct.gov (refer to Docket Number 22-07-01 in any correspondence).  Virtual public hearings are scheduled as follows:

Thursday, October 6, 2022 at 5:30pm: https://ctdeep.zoom.us/meeting/register/tZIocuurpjgtHtbCjCnSFInEZLTVlz3tdTgS

Tuesday, October 25, 2022 at 7:00pm: https://ctdeep.zoom.us/meeting/register/tZEkdO6rrDMvG92NDAf7EywU3W7at1SGMZ_O

For questions about the public hearings, contact PURA at (800) 382-4586 or visit www.aquarionwater.com for information on rates and the rate case process.  The Town is currently reviewing this proposal and assessing the impact to residents; we will continue to post additional information and updates at www.simsbury-ct.gov as they become available.